Computer Support-Field Technician - IT System Management

Title: Computer Support-Field Technician - IT System Management

Salary: $19.00 - $21.00 hr DOQ

Open Until: UNTIL FILLED


COMPUTER SUPPORT/FIELD TECHNICIAN:  Configures, tests, installs and repairs various computer systems, peripheral equipment and software such as desktop computers, network components, laptops, tablets, smartphones, VoIP phones, printers, servers, routers, scanners, etc. Knowledge of voice, data, and video network cable systems. Responsibilities include installing data cables, testing cable networks, and/or monitoring cable performance.

 

MINIMUM REQUIREMENTS:

CompTIA A+ certification and a combination of education (Information Technology, or closely related field) and experience and/or training in Computer Support (such as a Computer Technician or Computer Support Specialist) is required as follows:

 

MUST meet one (1) of the following two (2) requirements:

  • Associates/Vocational Degree AND three (3) years of experience in a similar position OR
  • Bachelor’s Degree in Information Technology and one (1) year experience in a similar position

 

SKILLS NEEDED

  • Ability to be discreet and maintain confidentiality
  • Ability to deal with peers and management using tact and diplomacy
  • Ability to work flexible hours as required
  • Ability to work independently in a very fast-paced environment
  • Demonstrated problem solving skills in a dynamic environment
  • Excellent Customer Service skills
  • Excellent follow through and documentation skills
  • Highly motivated self-starter
  • Knowledge of general wiring specifications
  • Skills in spoken and written communications
  • Strong attention to detail
  • Strong organization skills, flexibility and adaptability
  • Strong troubleshooting skills with the ability to organize and prioritize multiple simultaneous requests
  • Strong work ethic, integrity and positive attitude
  • Must possess and maintain a valid driver’s license

 

All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. EOE.